Posts Tagged ‘Website’

3 Reasons Your Company Needs an Online Presence

online presence

A recent study conducted by Verisign discovered a sad majority of companies don’t realize the benefits of having a great online presence. Many times the business lacks the technical know-how to develop a web presence, while others fear that it’s just not affordable. But the truth, backed by this research, is that those implementing it are experiencing formidable profits.

It was also discovered the companies that do take advantage of online resources elect for social media instead of their own internet space. And those with e-commerce ability choose to establish themselves on sites such as eBay and Etsy. Though these avenues are tempting because of ease of use, companies are missing out on the value of possessing their own website.

1. Great Online Business Presence Builds Trust

A Weebly survey found 56% of consumers would not trust a business without a website. Developing a great online presence goes beyond purchasing a domain name and posting a picture of your business with contact information. It should reflect a digital version of your company. Establishing your business online heightens credibility. Those potential customers who check you out online and find a well maintained website will see you as an expert instead of an amateur mom-and-pop shop. Giving potential customers a positive impression of your business makes future sales more likely. Also, having branded email that advertises your company’s domain name boosts customer trust and business credibility, making you appear as a legitimate business.

2. Online Presence Builds a Greater Clientele.

With web-influenced predicted sales reaching $1.409 trillion in 2014, those without an online presence are at a clear disadvantage. Avoiding this crucial marketing avenue is like saying, “I don’t need any new business.” Even if you are already a well-established business, coupling that with an awesome online presence will set you apart. Your company’s website is not limited to the address at which your business stands. Your online presence stretches to the ends of the earth, reaching potential customers that word-of-mouth and newspaper ads never could.

3. Great Online Business Presence Makes Marketing Easier

No matter what your message is, why you are communicating it, or what it may look like, you will be unable to engage with customers without relevant technology. If you allow your website to work for you, potential buyers won’t feel pressured by a salesman. Posting great descriptions of your products or services online lets the customer make relaxed decisions. Online marketing is also faster than conventional printing and mailing, as it reaches a wider audience in less time. Remember that online, special preference is given to local business so take advantage of the opportunity to out-do big business competitors.

Verisign also found that prior to the creation of websites, the greatest perceived inhibitor of businesses was lack of technical knowledge and cost to develop the site. However, after developing a website, only 8% of company’s respondents found the investment to develop their website as a real barrier and technical know-how concern decreased from 45% to just 22%. Even though businesses  expressed several perceived and actual barriers to developing their own space online, more than three-fourths said they would recommend investment in a website to other businesses, concluding that the value of having one’s own website outweighs all feared or actual barriers. Some other obstacles included investment of time, security and ongoing website maintenance. Finding a digital marketing agency you can trust will ease those concerns.

Usability: Does Your Website Pass The 5 Second Test?

Usability

What determines whether a user stays on your website? Is your target audience clearly receiving your intended message? Within 5 seconds, the usability of your website will determine whether visitors deem your site worthy of their reading time or decide to abandon ship. Failure to pass the 5 second test could mean lost customers and conversion opportunities. Some commonly-made usability mistakes can be easily remedied by checking your site with the guidelines below.

Load Time

The average online user expects your site to load in 2 seconds or less. After 3 seconds, 40% of users will abandon that site. Nearly a quarter (and rising) of website traffic comes from mobile devices; users are on the move and expect sites to respond quickly. A longer than average load time heightens your page’s risk of abandonment.

Usability

To check how long it takes for your site to load, plug it into tools.pingdom.com. If your site’s load time exceeds 3 seconds, try these changes to improve usability:

  • Use a JPEG for complex images like photos and compress the file size by up to 60% without compromising quality
  • Only use a PNG when you need transparent images
  • Use a sprite instead of individual images to decrease download time
  • Wherever possible, use CSS and text in place of images

Responsive

An enormous amount of website traffic comes from mobile sources and if your site is not responsive, (that is, uniformly viewable on your customer’s laptop, tablet and smartphone) your site appears scrambled on their device and unreadable. Your visitor will not stick around to decode the jumbled mess. Ensure you are avoiding this silly mistake by having one existing version of your site that is clearly visible on whatever platform your user chooses.

Important Information is Above the Fold

The Fold is all the information visible before ever scrolling and it’s the prime real estate of your website. Users spend 80% of their time looking at content above the fold, so that is where all your important information should be. If you make your visitors have to scroll to learn what products/services you have to offer and how to contact you, they will likely leave.

If you have a lot of important content that your customers need to know, try creating a slider on your home page above the fold to convey the information. Separating content between slides is a good way of keeping mass clutter in check. But remember to keep slide transition time under 5 seconds so your user sees it before making their decision.

Informative Headlines &Titles

If your users can’t find who you are and what you have to offer, they are not going to search for it. 8 out of 10 people read a page’s headline, yet only 2 out of 10 read the first paragraph. So be certain information such as who you are and what you do are positioned obviously in as few words as possible. For relevant examples of how to do this, check out my article Top Web Design Trends for 2013.

Usability

Visually Attractive

Engage your audience’s visual attention with a large, stunning image that portrays your product or service accurately and conveys the message you want to send. Strategic placement of images to text and whitespace improves usability by creating a clean, clutter-free page that mobile users will especially appreciate.

Also be cautious of poor color combinations as certain pairs are harsh on the eyes and turn your user off. Experiment with hues and tones of the same color that aren’t offensive when matched with your background. Annoying color clashes and clutter-rampant content will almost certainly turn your visitor away.

Ease of Navigation

Your site’s navigation should be easy to use and intuitive. Be certain the highest-level tier of your navigation conveys the most important, easy to understand content. Make it simple for your visitors to know where they should go next in your site’s progression and how they can contact you, otherwise your call to action is lost on your users.

The success and conversion rate of your website is based on many factors, with usability being one of the most influential. After comparing your site to these factors, does yours pass the 5 second test? Please share any additional marketing tactics that keep visitors’ attention.